CTC

GENERAL TERMS AND CONDITIONS

The following General Terms and Conditions apply to all offers, contracts, deliveries and other services of World Consulting Service Ltd Inc. - 2701 Centerville Road - Wilmington - DE 19808 - USA

We hereby expressly object to any deviating regulations of our contractual partners; these shall only apply with our express consent. All subsidiary agreements require our written confirmation to be effective.

1. World Consulting Service Ltd Inc - 2701 Centerville Road - Wilmington - DE 19808 - USA, is the issuer of the WCS hotel vouchers. As a basic service, the hotel voucher entitles 2 persons to a number of overnight stays in a double room in a partner hotel as specified on the respective voucher. The overnight stay is paid for with the hotel voucher. Local taxes and other local charges are not included in the hotel voucher. In addition to this basic service, it may be possible to redeem the hotel voucher for various, constantly changing hotel specials and travel specials. These hotel or travel specials differ from the basic service and are described on this website or another medium, provided they are currently available.

2. The current partner hotels available for selection are presented on this website. WCS is entitled to change the hotel offer, to remove existing partner hotels from the program permanently or temporarily (e.g. due to high booking capacity) and to add new partner hotels. There is no entitlement to be able to redeem the hotel voucher in a specific partner hotel.

3. Hotel specials/travel specials are also shown on this website from time to time, which are constantly changing. These hotel specials/travel specials are occasionally available additional offers to the basic service, which have different service contents. The hotel voucher holder is generally only entitled to the basic service, but can also use the hotel specials/travel specials if this is expressly offered.

4. The user of the hotel voucher is obliged to accept the respective catering flat rate per person and night when booking the hotel stay for 2 persons. The costs for the catering flat rate are not included in the hotel voucher and must be paid in advance in accordance with the booking confirmation. Even if breakfast and/or meals are partially used or not used, the user of the WCS hotel voucher is in any case obliged to pay this booked catering flat rate. The corresponding prices are indicated for each hotel on this website. Some hotels also offer other catering packages. This is indicated in the specific case at the respective hotel and is the basis for the booking made.

5. Hotel bookings must be made by the user of the hotel voucher exclusively via the booking department and the booking channel prescribed for this purpose (see point 6 of the GTC and/or terms of use). Any advance booking deadlines must be observed. The accommodation contract is concluded directly between the user and the hotel. The booking of hotel specials or travel offers is also made exclusively via the booking department and the booking channel prescribed for this purpose (see point 6 of the GTC and/or Terms of Use). The provisions set out in the respective offer on this website apply here.

6. A hotel booking and/or request for a possible hotel booking is only valid and possible if it has been made by the traveler as a "booking request" via the voucher holder's user account in the form of a sent booking request by filling out and sending the booking request form. For this purpose, the voucher holder must always be logged in to their created user account in order to be able to send a booking request. Voucher holders must always register their voucher in advance, if they have not already done so, and create a user account or add the voucher to an existing user account. Booking requests made by other means, such as telephone, email, fax or post, cannot and will not be processed and answered; they must be made expressly and exclusively via the prescribed user account. In addition, a hotel booking is only valid if the guest has received a firm booking confirmation and the payments due for the booking have been made by the traveler in due time.

7. All bookings are subject to the number of rooms available to the hotel for voucher guests. Hotels make their room capacities available to various tour operators. It is therefore possible that the capacity of one tour operator is already exhausted, while rooms can still be booked by another. Similarly, the booking situation in a hotel can change constantly, so that the hotel may be fully booked at the time of an inquiry, but a few days later there may be free rooms available again, e.g. as a result of cancellations. WCS has no influence on these circumstances. WCS does not guarantee that the user will be able to book on a specific date or in a specific hotel.

8. A reservation is only guaranteed if the hotel or the WCS booking department confirms the reservation in writing.

9. The information on prices, conditions, hotel descriptions etc. on the website is provided to WCS by the participating hotels or the booking partners of WCS, such as incoming agencies or similar. The hotel or the booking partners of WCS, such as incoming agencies or similar, are liable for the content and accuracy of the information. WCS assumes no liability for the completeness and correctness of the information provided by the hotels or the booking partners of WCS, such as incoming agencies or similar, and is also not liable for printing errors. Changes to the hotels' offers and the conditions under which hotels offer their rooms are possible at any time and are expressly reserved. The user is therefore obliged to find out about the currently valid prices and conditions before making a booking.

10. As an accommodation contract is concluded between the guest and the hotel, WCS is not liable as an intermediary for defective, unperformed and untimely services of the hotel. Claims of the user that are attributable to the hotel stay, in particular claims for rescission of the contract, price reduction and compensation, can only be asserted by the guest against the hotel.

11. If the user has booked with a contract hotel, he must fulfill the booking. If he cancels the booking or does not make use of it for the entire period, the hotel or WCS has the right to charge the user up to 100% of the agreed catering flat rate for the respective days not used. With regard to fixed booked extension days and accompanying persons, cancellation costs will be charged in accordance with the cancellation conditions of the respective hotel.

12. Hotel vouchers are valid for up to 60 months after receipt and can only be redeemed up to this date. There is no entitlement to compensation for hotel vouchers that are not redeemed within the validity period. The hotel vouchers can only be used once and cannot be redeemed in cash. WCS accepts no liability for the loss of hotel vouchers.

13. The user agrees that his personal data disclosed in the course of the business transaction may be electronically processed, stored and passed on to the hotel as well as to companies entrusted with the processing and affiliated companies.

14. Reservation of title

a. We reserve title to the items delivered by us (goods subject to retention of title) until all claims arising from this contract and from the business relationship with the customer now and in the future, regardless of the legal basis, which arise or have already arisen at the time of conclusion of the contract, have been settled in full.

b. In particular, pledging or transfer by way of security of goods subject to retention of title by the customer is not permitted. The customer may only transfer ownership of the goods subject to retention of title to its customers after our claims have been settled in full.

c. The customer assigns to us in advance as security all claims to which he is entitled in connection with the resale, including ancillary rights and any claims against his insurers. In the event that the goods are exported, the customer hereby also assigns to us all claims to which it is or will be entitled in the future against domestic and foreign banks in connection with the export, in particular claims arising from collection orders, from letters of credit or letter of credit confirmations as well as from sureties and guarantees. If the goods subject to retention of title are sold by the customer together with other goods not belonging to us, whether without or after processing, the claims shall be deemed assigned to us in the amount of the invoice value of the goods subject to retention of title.

d. The customer is entitled and obliged to collect the receivables from the resales despite the assignment as long as we do not revoke this authorization. He must immediately transfer the collected amounts to us in the amount of the claims to which we are entitled.

e. We are entitled to demand the return of the reserved goods at any time - even without withdrawing from the contract and without setting a grace period - without the customer being entitled to a right of retention or right to refuse performance due to payments already made.

f. The customer is obliged to keep the reserved goods in proper condition.

15. In addition to the general terms and conditions, the terms of use of the hotel vouchers expressly apply, which are also recognized without exception when the vouchers are used by the user.

16. The purchase and use of the hotel vouchers is subject exclusively to US law.

17. In deviation from the above provisions, the conditions expressly stated in the respective offer apply to the hotel specials and the travel specials. The respective provider's terms and conditions of liability and cancellation apply.

November 2021